Frequently Asked Questions

You can browse our inventory online and call or text us to submit a request for the equipment you need. We will confirm availability and pricing, and then schedule your delivery and pickup.

Yes, we offer several packages and bundles for party equipment rentals that can save you money compared to renting items individually. Contact us for more information and pricing.

In the event of inclement weather, we will work with you to reschedule your rental for a different date or time. If rescheduling is not possible, we may offer a refund or credit for a future rental.

You can make changes to your rental order up to 48 hours before your scheduled pickup or delivery date. Changes made within 48 hours may be subject to a fee.

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.

Yes, we have a minimum rental period of 4 hours for all party equipment rentals.

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.